Shipping & Delivery
We ship every part with DHL from Germany to more than 60 countries. Shipping cost depends on the destination and the total weight of your order: small parts up to 1 kg go as a DHL small parcel, anything heavier as a DHL parcel. The exact price is shown on every product page (once you select your country) and calculated automatically in the cart – per order, not per item.
Shipping rates by country
| Country / zone | Small parcel up to 1 kg | Parcel up to 2 kg | Parcel 2–5 kg | Parcel over 5 kg | Delivery time |
|---|---|---|---|---|---|
| Germany | free | free | free | free | 1–2 business days |
| Austria | €4.99 | €4.99 | €4.99 | €4.99 | 2–4 business days |
| EU Belgium, Denmark, France, Italy, Luxembourg, Monaco, Netherlands, Poland, Czech Republic, Spain, Sweden, Slovakia, Slovenia, Hungary, Andorra, San Marino, Vatican City | €4.99 | €16.49 | €19.99 | €24.99 | 2–5 business days |
| EU outer Bulgaria, Estonia, Finland, Greece, Ireland, Croatia, Latvia, Lithuania, Malta, Portugal, Romania, Cyprus | €4.99 | €16.99 | €20.49 | €25.49 | 3–8 business days |
| Switzerland, United Kingdom, Liechtenstein * | €4.99 | €26.49 | €29.99 | €34.99 | 3–10 business days |
| Norway, Greenland * | €16.99 | €26.49 | €32.99 | €39.99 | 4–10 business days |
| Israel, Lebanon, Türkiye * | €13.99 | €31.99 | €39.99 | €49.99 | 5–12 business days |
| Southeast & East Asia * Brunei, Hong Kong, Indonesia, Cambodia, Laos, Malaysia, Philippines, Singapore, Taiwan, Thailand, Vietnam | €24.99 | €33.99 | €44.99 | €59.99 | 6–14 business days |
| South America * Argentina, Bolivia, Brazil, Chile, Ecuador, Colombia, Paraguay, Peru, Uruguay, Venezuela and others | €27.99 | €43.49 | €54.99 | €74.99 | 8–18 business days |
* Deliveries outside the EU may be subject to import duties and taxes in the destination country, payable by the recipient. Delivery times are typical values from dispatch, excluding customs clearance.
How shipping works
- Dispatch within 1–2 business days after payment, always with DHL tracking – you receive the tracking number by e-mail.
- Several parts in one order ship together; we charge by total weight, so you pay shipping only once.
- Safe packaging: instrument clusters, regulators and control units are padded individually and shipped in sturdy boxes.
- Repair service (instrument cluster, warm-up regulator): you send the part to us; the return shipping is calculated separately in the cart.
- 60-day returns on all parts – see our refund policy.
Questions about shipping?
Call us on +49 179 8991069 or use the contact form – we usually reply the same day.