Withdrawal policy
Withdrawal policy
You can submit your withdrawal directly online using our withdrawal button:
Right of withdrawal
You have the right to withdraw from this contract within sixty days without giving any reason. The withdrawal period is sixty days from the day on which you or a third party designated by you, who is not the carrier, took possession of the goods.
To exercise your right of withdrawal, you must inform us (Michael Thot, Widdersdorf 36, 84079 Bruckberg, Germany, thot.kfzteile@gmail.com, phone: +49 179 8991069) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an e-mail). You may use the enclosed model withdrawal form for this purpose, but it is not mandatory. You can also submit your withdrawal via the withdrawal button on our website.
To meet the withdrawal deadline, it is sufficient that you send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and no later than fourteen days from the day on which we receive the notification of your withdrawal from this contract. We will carry out such reimbursement using the same means of payment as you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees because of this reimbursement. We may withhold reimbursement until we have received the goods back or until you have supplied evidence that you have sent back the goods, whichever is the earlier.
You shall send back or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you send back the goods before the period of fourteen days has expired. You will bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
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Model withdrawal form (If you wish to withdraw from the contract, please complete and return this form.) – To Michael Thot, Widdersdorf 36, 84079 Bruckberg, Germany, thot.kfzteile@gmail.com – I/We (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following – Ordered on (*)/received on (*) – Name of consumer(s) – Address of consumer(s) – Signature of consumer(s) (only if notification is on paper) – Date |